Warranty Policy

Warranty:

The guarantee of our products is 12 months. Before shipping out, all goods have been double verified by Dentalsalemall.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard. After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from Dentalsalemall.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Please be noted that:

If equipment is damaged due to incorrect operation, such as incorrect wiring, incorrect voltages, incorrect temperatures, lowered or hampered air flow, etc., then Dentalsalemall.com considers these failures to be customer-generated, and in these cases repair and shipment would be at the customer’s expense.

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Rating

11/15/2019
Hi, I’m a dental student preparing for the licensing exam. I need a dental compressor to practice on fake teeth at home. Pl recommend me a compressor. Does it comes with the turbines attached. Also I like the portable dental unit with compressor and air turbine unit. Pl help me which is better to buy. Thanks Saima Administrator : Dear Customer, Thanks for your reply. How about the following two units? https://www.dentalsalemall.com/Greeloy-GU-P-202-Mini-Portable-Dental-Unit-Mobile-Dental-Delivery-System-2041.html https://www.dentalsalemall.com/Greeloy-Portable-Dental-Unit-with-Air-Compressor-GU-P204--Triplex-Syringe-4.html Which one would you like? Waiting for your reply. Thanks.

02/13/2019
Hi, The contact phone number on your website does not connect through from Australia. And no reply has been sent to my email regarding inquiries into some of the products, and it has been a week now. Please update your website and reply to emails. Thank you. Anonymous Administrator : Dear Customer, Thanks for your reply. I'm really sorry that I didn't got your email. Could you please tell me what do your want to know? Awaiting for your reply. Thanks for your understanding.

01/25/2019
Hi I am looking for portable dental chair and portable unit..could you please tell me the price in Australian dollars?also will you send that to Sydney if yes,how many days it will take? Anonymous Administrator : Dear Customer, Thanks for your reply. Could you please tell me which detailed product you want? Then I can make a confirmation. Thanks.

11/22/2018
Hi I just placed and order for a marathon Micromotor handpiece. When I place the order first it said that you have put incorrect credit card details so I put it again, and then I got that it has been placed. But checked my card I have been charged twice, I only want one handpiece can you cancel the second and reverse the charges for it. Many thanks Reena Anonymous Administrator : Dear Customer, Thanks for your reply. We have arranged the refund of one payment to you, please make a confirmation. And could you please check your email? I want to make a confirmation of your order. Thanks for your understanding.

04/24/2018
Hello, I recently 12/04/18 purchased BC - 800B Maisilao dental Brushles Micro Motor. I have not received any information from you as to the where about of this order is ie: payment has been made being processed being dispatched Not happy Anonymous Administrator : Dear Customer, Thanks for your reply. I have sent an email to you, please check your email. Thanks.