Contact Us

If you have any question or need any assistance, please contact us by email or telephone. All our team members would stand by for you anytime.

Working Hours:Monday – Friday: 9:30 a.m. to 5:30 p.m. (UTC+8);

 

 

E-mail Address:

Dentalsalemall.com@gmail.com

You can send an email to us regarding your questions, we will get back to you within 12 hours or 48 hours on weekends.

 

Telephone Number: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

 

Office Address:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China

NOTE: Once you ship returned items, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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08/22/2025

I ordered the wrong Autoiclave sterilizer from your website. Please cancel the order fro that sterilizer and lets replace it with the following sterilizer;
wrong order; 23 L autoclave sterilizer class N

correct sterilizer: 23L Dental Autoclave Sterilizer Vacuum Steam With Printer
Brand: LAFOMED ( Link to correct Autoclave) https://www.dentalsalemall.com/Dental-Mini-Steam-Autoclave-8L-2089.html

please respond ASAP that you got this update for my order and send me updated pricing . I kniow this Class B is a little more expensive . If you do not have it ij stock, then please simply cancel entire Order. Please send email to update me asap. drbonin@gmail.com

    Dr Troy Bonin

Administrator : Dear customer,
Thanks for your reply.
I have sent an email to you,could you please check it?
Best regards

08/14/2025

We would like to purchase polymerization unit. could you please send us the best available options with best rate and also provide below details.

Power supply: ?
Power consumption: ?
Working chamber internal dimensions: F mm, H mm.?
Chamber volume: L?.
Maximum working pressure: bar?
Programmable working pressure: from to °C ?
Programmable time for polymerization: from to min ?
Dimensions W/D/H: ?
Weight: ?

    rakesh

Administrator : Dear customer,
Thanks for your email.
I have sent an eamil to you,could you please check it?
Best regards

07/26/2025

I need a 2HP dental Vacuum unit.
What do you have?
Thanks

    Norman Sarafian7

Administrator : Dear customer,
Thanks for your reply on our website.
I have sent an email to you,could you please check it?
Best regards.

07/24/2025

What I need is 250-300 Liters / minute vacuum suction power, 80 Psi pressure from air compressor, 110 voltage, 4 hole connection for air driven high and low speed handpieces and another 4 hole connection for air driven ultrasonic scaler on the dental cart (includeing curing light and sonic scaler) ,portable patient chair, portable xray unit with digital xray sensors able to connect to Microsoft windows 7 laptop, separate portable vacuum unit, portable dental overhead light if not included on dental chair. Please privide statistics on unit. You may provide recommendations on the products you have that fit these requirements. Have you shipping to United States before? Were there any complications or difficulties? Are parts easily available for repairs to unit? How much time is needed to build the units?

Please provide estimate cost with shipping and taxes.

    Stephen Quon

Administrator : Dear customer,
Thanks for your reply.
I have sent an email to you,could you please check it?
Best regards

07/23/2025

I am interested in purchasing a portable unit that I found on the page. It is in stasis, united in Stop, and I need information. Send the first email and they answered me. However, this morning I had more questions to be able to reconnect the purchase and they have not answered me. Could you help me? Thank you.

    Angela Barrera

Administrator : Dear Angela Barrera,
Thanks for your reply.
I have sent an email to you,please check it.
Best regards